CCA consultants thrive on issues. Understanding what you are working to accomplish and what troublesome issues stand in the way drives our strategic counsel and also our coaching in communication labs. Normally we spend 2-4 days of on-site issues research, before we offer any advice or conduct a communication lab. Our aim is to know your priority issues as well or better than your people do.
Clients like the fact that we have no desire to run public relations efforts, complete with detailed plans, news releases, position papers and news conference arrangements. Instead, they utilize our team as a knowledgeable sounding board to evaluate strategy, plans, and written and oral communication concerning issues.
All our consultants are veterans of many controversies, crises, and major efforts to win regulatory approval. In short, we don't communicate for you; instead we guide your efforts to communicate powerfully and effectively.
CCA labs totally immerse your team in the issues and the accomplishment of your organization's communication objectives.
Normally 3.0 days in length, sessions are built on CCA's core communication skills which include our proprietary Question and Answer System, Issue Resolution Process, formulas for message construction, and many others.
Learning is accomplished by doing. Lab participants work extensively with your messages and issues in professionally coached, on-camera practice sessions. The last day of each session is devoted to a full simulation of the next communication challenge your people will face.
CCA consultants are well known for their experience in preparing individuals and teams for challenging events including federal and state hearings/investigations, presentations to the FDA and European health authorities, civil litigation, and crisis situations – just to name a few.
Our intense preparatory process includes:
- On-site issues research interviews
- CCA’s time-proven Q&A System
- Formulating positions with CCA’s Issue Cards
- Development of briefings/presentations content
- “Hands-on” coaching (issues, argumentation, briefings/presentations)
- Simulated actual events through multiple drills
E-mail or call for more details, 972.713.7474